DR
Dinesh R
1 reviews | Active since Mar 2019
30 Dec 2020, 00:42
Loyal Customers Dont Matter
I feel completely let down by FNB. I have been a loyal customer over the years and I recently app**** for my first home loan. I was approved for the cost of the property but I need an additional R30k to renovate as it is in dire need of this. FNB has declined the request, yet another bank that I do not deal with is willing to give me the home loan plus additional cash that I need. I was hoping to have all of my banking products at one place. After the treatment received, I am seriously considering moving to the other bank. They may place a higher value on my loyalty. Appalling from FNB!!!
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Dinesh R's updateReviewer Update
01 Jan 2021, 14:49After the disgraceful treatment that I have received and no resolution from the people at FNB, I have decided to change banks. I will be switching to Standard Bank who are meeting me half way. I will be moving everything over, which includes, cheque account, credit facilities, share trading, tax free deposit, even my son's account. I will never deal with FNB again.
DR
Dinesh R's update01 Jan 2021, 14:49
Reviewer Update
After the disgraceful treatment that I have received and no resolution from the people at FNB, I have decided to change banks. I will be switching to Standard Bank who are meeting me half way. I will be moving everything over, which includes, cheque account, credit facilities, share trading, tax free deposit, even my son's account. I will never deal with FNB again.
