1 reviews | Active since Jul 2014
LOYAL CUSTOMER TREATED TERRIBLY BY FNB
I am disgusted by the treatment that a fusion account holder(premier banking) such as myself have just received. Wesbank had given me a good rate to purchase a new vehicle. After receiving my employment contract they refused because of the contract saying it is valid for a year with renewal being possible. For the last 10 years, I have received a steady monthly income come rain or shine. Where did this money go, into my FNB bank account? I have paid off vehicles before with FNB, no problem. I have had a home loan with FNB, and I had never missed a payment for both car and home loan monthly payments. I am really angry with a bank that I have been really loyal to for since I was a teenager and to see FIRST NATIONAL BANK, WESBANK to cast me aside like some sort of person with bad debt. My credit score is excellent and stable, so whoever has made this decision has not looked at me as a human with an excellent proven record but a number. I will be putting this complaint on BLUE PETER and I will be changing banks as this is unacceptable. Utterly disgusted by this bank that takes my money quickly but when in need, I am treated like a bad payer, thank you to NEDBANK MFC for coming to the party to match Wesbank's 11.75%. My business goes to Nedbank regarding my vehicle payments and guess what, my future business regarding anything will go to NEDBANK. I will be moving my account and debit orders and investments to them due to a person refusing without looking carefully at my history and credit score.
