DG
Dheshen G

1 reviews | Active since May 2016

07 Jun 2019, 11:22

Low down dirty *******

I am sitting at the FNB branch at the avenues. I needed to exchange USD which I wanted deposited into my saving account, hence I gave the teller my savings account card. The money was deposited into my Cheque account which is in the negative and that I put on freeze because I don’t use the account anymore. No I’m sitting here and getting tossed from department to department and no one can do anything. FNB you are low down dirty *******. I am not a rich man and if I had the money I would sue you guys. I have been a customer for a very long time and now I hate this bank. I got no money to feed my kids or go to work. Do you’ll even care how you’ll affect people’s lives?????? I am sitting and wasting a day and I need to be at work.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2019, 09:11
Official
Good day Dheshen Govender,  
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

*** 
DG
Dheshen G's update08 Jun 2019, 10:03
Reviewer Update
Can I have a turn around time ? as everyone keeps sending me to different departments with nobody able to help me
DG
Dheshen G's update18 Jun 2019, 15:46
Reviewer Update
Still no feedback or action !!!! How must I survive ?????