1 reviews | Active since Aug 2011
Lovely encounter with Ms. Lovedelia
I was confused with the sim package on the website, so I darted to my branch to seek further assistance; where I encountered lovely Ms. Lovedelia Moate. Not only does she have a lovely smile; but her knowledge about the products they carry is unparalleled!
So, as usual, I walk out of my branch (where I seldom visit these days due to Internet Banking and Banking App) no slower than I walk in.
Maybe they should change their slogan to "How can we not help you" ?
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Pointts of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Pointts of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)