LW
Lindi W

1 reviews | Active since Aug 2013

24 Feb 2025, 11:14

Love to lie and only cater for one religion. Mistakes have just become too many too frequent.

I had to close my account because a internet provider was *****ing money via debit order... then I was given an Islamic account... apparently all has been changed it just doesn't show like normal on my side. I am forced to obey Islamic rules for what I buy and where I buy. It is 100% against my religion FNB doesn't care because they still get my bank fees. But after all the lies for weeks now, I learned everyone was giving **** lipservice to tell me what I wanted to hear. I kept my savings at a certain amount to get the benefit that goes along with it... but I lost it all die to money being ****** and being forced to change my bank account. Stupidly I stayed with FNB because now I will have to go and change all my debit orders again, and the number with SARS.. but after countless issues with FNB, rather that than stay with them any longer. Worst bank hands down unless you want an Islamic account then this is for yo but all other religions are treated like absolute trash. I a over it. I will have the debit orders go through even though this weekend I will be opening a new account at a bank that is for everyone. Online service is pathetic.

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Replies (1)
LW
Lindi W's update24 Feb 2025, 11:47
Reviewer Update
5 days to get to the bottom of this...Complaint *** has been sent to the Service Department. We aim to resolve it within 5 business days. That was 21 February. And online they said this Friday that passed the issue would be resolved. This is going om since 11 February. So perhaps sometime this year, if I am lucky I might get a reply, but up to now its all been lies... so my review is a review saying I was stupid to stay with FNB. You are the worst bank ever. I will go to another bank.. I am the wrong religion for FNB. I will go to a bank where I don't need to be part of the Islamic religion to be treated with dignity and in a timely manner. I am done with FNB, I have let every issue slide.. now this. Nope...enough is enough. Cancel that number or complaint as I am done with FNB..