LOST R62000 BECAUSE OF FNB BUSINESS DEPARTMENT

2019 I registered the new company via CIPC FNB, I paid all the fees to be registered and was told ot takes 10 working days. After registration a consultant from FNB will call and help with opening of Business Account. The consultant called me and told me my company has being registered BUT I said to him i dont have my company documents and he disappeared. After 20 working still havent received my documents, i drove to FNB to use their online phone, the consultants that i spoke to was ***** kept on saying "we overlooking into your account",i said i want my business documents!!! Yet he transfered the call to unprofessional consultants who told me i must call CIPRO they dont deal with that I called CIPRO and with no luck. Days past trying to get my company documents and i decided to call fnb business department and a lady who assisted me spoke different story and was shocked, she gave me an email to mail cipro and i did (i received my business documents) i start running business hoping my business account is active but i was fooling myself, i lost 2 clients worth R40000.00 sameday (that was a good luck to get those clients) but they cancelled because i didnt have banking details. I got upset, drove to fnb to ask but was told to call online of which its worse. I wrote an email complaining and on 21/01/2020 i received a call telling me that my account is active and theywill send me account number but again failed. RIGHT NOW 22/01/2020 I JUST LOST ANOTHER CLIENTS BECAUSE I DONT HAVE BANKING DETAILS. I JUST LOST R22000.00. HOW WHEN THIS YEAR FIRST TIME IN BUSINESS LOSING R62000 IN JUST FEW DAYS BECAUSE OF FNB. I CALLED THEM BUT SAME THING CONTINUES. IF I DID NOT PUT MY TRUST IN FNB I COULD HAVE GONE TO ANOTHER BANK TO OPEN IT. I COULD NOT SLEEP AFTER LOOSING SUCH CLIENTS AND THIS MORNING LOOSING ANOTHER ONE!!! SLOGAN "HOW CAN WE HELP YOU" BUT THE ONLY THING FNB IS DOING IS HOW CAN WE HELP YOU TO BREAK YOUR BUSINESS. I WAS UPSET BUT NOW AM ****ED OFF WITH THE SERVICE I RECEIVED