Lost original documents and copy of paperwork

FBN sucks. Went to the Hillcrest branch to apply for a cc, and handed copy of ID, rates account and original payslip. Branch Manager Deon, made copies of my ID and rates account, but kept my original payslip. When I went back the follow Saturday to collect my original payslip, Deon was not in and his staff did not know his cell number so he could not be contacted. Been there every Saturday for three weeks now, to get by my original payslip. Last Saturday one of Deon staff sent him a e-mail, while I was standing by her counter, telling him that I will be in this Saturday to collect my original payslip. Well what do know, Deon could not remember taking it from me and now he cannot find it. Lost it in the bank! Left after telling him what I think of him and the bank and just received this SMS from him :-\I spoke to our consultants as well