Lost my Proof of address and froze my account

A while back I switched to Private client account and had the card delivered to my office. Off course I could not receive the card if I did not have a proof of address and ID to hand over to the courier. I comp**** and soon after starting receiving smsses to provide POD. I ignored it as a simple admin issue but realized today that my account has actually been frozen with none of my debit orders honored. Thank you very much FNB. You can keep the account frozen forever. I will make alternate arrangements to pay for my debit orders.