Lost card !

<p>I got call from FNB over two weeks ago offering me to switch to a premier credit card that will be connected somehow to my cheque account . They advised that it will be delivered by Mr delivery and that i would get a call before they deliver. However i did not receive any call from Mr Delivery but they just sent an sms to say they tried to call and that i should call the back . I tried calling them back but the lines are always busy and one can hold for more than ten minutes ! I then called FNB and spoke to Theran Moodley on the 1st of this month and said he sent an urgent request. To this day i have not received my card or any call from Mr Delivery.</p> <p> </p> <p> </p> <p>Please sort this out !!</p>