1 reviews | Active since Oct 2017
LOST BANK CARD
October 12 I was ****** of my hand-bag, everything was taken. I went to an FNB branch to report and my ****** card. I was then told they don't have stock, went to 3 different Durban central branches and nothing, but to call the call-center and order a new card. I called a few times and was asked for my card number that was lost, couldn't use internet banking to order a new card because I forgot my pin and need to verify my account. until today 23rd of October still waiting for my bank card. got paid but I cant access my money.
Hello londiwe-precious-gumede ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello londiwe-precious-gumede ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)