Loss Event: 46946 , Claimed ***/00

Cannot find a more suitable descriptive word for the service than DISGUSTING and UNPROFESSIONAL. I do not understand why we pay so much for less than putrid service and cover. Soubeka Raymundo and Carla (Manager) are receiving salaries for knowing nothing about customer service and selling lies to their clients, also losing my CAR!!!. You are very well rehe****d in what you offer but cannot deliver on it. I will be taking my complaint to the National Consumer Commission and this is not the last you hear of me. I have all communication and you may listen to your recordings. I've also requested to cancel my policy and not heard anything back.