Losing the plot with FNB

I can't BELIEVE that I have to resort to Hellopeter AGAIN to get a response from this bank. My business account, that seemed to have been opened without effort a week ago, is still "frozen". As a registered NPO, I explained to the various consultants that business funds shouldn't be paid into my personal account - it looks *****! FNB forced me to do this now, because I don't want a lot of cash in my possession. But since my FNB account is unusable, I had to resort to my personal account. It seems that no amount of begging/threatening to go to another bank is enough for FNB to actually take some people and businesses seriously. I am going to loose it if I receive one more email saying that "my issue has been escalated". But lately, I am not even receiving acknowledgement that they received my messages. What kind of circus is this?