YS
Yolande S

1 reviews | Active since Jan 2012

02 Aug 2018, 14:55

Losing Business because of fnb

I opened a business account at the 16th of July i deposit money received the card now my account is still not open the take 8 days to sent me the paper work and in the mean while my business cant operate there is no number you can phone for the account admin department you are holding on for 30min just to here the are busy

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2018, 09:24
Official

Good day Yolande,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints Team

*** (option one)