1 reviews | Active since May 2016

21 Dec 2018, 17:12

losing another client

FNB offered a loan and according to them and report the consolidated all my other loans however now i am getting calls from other banks saying FNB never settled my accounts

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Dec 2018, 09:18
Official
Good Day Miss Xaba, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Tel number: ***


's update28 Dec 2018, 13:38
Reviewer Update
The relevant department has not contacted me yet