PL
Percy L
1 reviews | Active since Oct 2020
12 Oct 2024, 10:26
Loosing a loyal customer, going to the ombudsman.
Good day, To whom this may concern.
I am contacting you with regards to my business account, which was settled in May 2024
The account is still on my app, it's still running interest every month but I have a settlement letter with my proof of payment.
I never had a loan at FNB or any credit facility so why is this still active and why do I still owe money on an account which was closed last year already.
I never took out my any credit products from FNB. I have all the proof e.g. screenshots and email correspondence stating the account is settled and closed.
Should this not be resolved I’ll have no choice and go to the ombudsman.
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Replies (1)PL
Percy L's updateReviewer Update
24 Oct 2024, 10:13Good day FNB,
To whom ever this may concern.
I am contacting you AGAIN about the matter stated above. Once again FNB called me saying they will assist me and nothing happened after I spoke to them and sent them all my evidence.
This must be sorted out ASAP.
As stated on 12 October 2024 10:26, I have no other way but to provide all the evidence and information to the Ombudsman so they can help me to sort this out because clearly you can’t or don’t want to.
Regards
To whom ever this may concern.
I am contacting you AGAIN about the matter stated above. Once again FNB called me saying they will assist me and nothing happened after I spoke to them and sent them all my evidence.
This must be sorted out ASAP.
As stated on 12 October 2024 10:26, I have no other way but to provide all the evidence and information to the Ombudsman so they can help me to sort this out because clearly you can’t or don’t want to.
Regards
PL
Percy L's update24 Oct 2024, 10:13
Reviewer Update
Good day FNB,
To whom ever this may concern.
I am contacting you AGAIN about the matter stated above. Once again FNB called me saying they will assist me and nothing happened after I spoke to them and sent them all my evidence.
This must be sorted out ASAP.
As stated on 12 October 2024 10:26, I have no other way but to provide all the evidence and information to the Ombudsman so they can help me to sort this out because clearly you can’t or don’t want to.
Regards
To whom ever this may concern.
I am contacting you AGAIN about the matter stated above. Once again FNB called me saying they will assist me and nothing happened after I spoke to them and sent them all my evidence.
This must be sorted out ASAP.
As stated on 12 October 2024 10:26, I have no other way but to provide all the evidence and information to the Ombudsman so they can help me to sort this out because clearly you can’t or don’t want to.
Regards