1 reviews | Active since Feb 2016
Looks like Any one can Debit your Cheque account
29 January 2016 - Unauthorized debit order : R79.00<br> Transaction Details:<br> Description One: SBTELEMTNG9243SB2BD***<br> Description Two: ***Y <br> Customer Service Information:<br> User Code: I889 <br> User Name: *paytoza (pty) Ltd <br> Contact Number: ***<br> <br> Contacted FNB Account enquiries - logged a complaint - reversed and stop the debit order. FNB charged me R17.50 + R50 airtime to get a hold of FNB and would let me know about what has been done to rectify the problem. Still waiting...<br> <br> Yesterday: 09 February 2016 - Unauthorized debit order again: R89.00 (Debit increasing)<br> Transaction Details:<br> Description One: ADDEDBE UNDBN***09 <br> Description Two: ***Y<br> Customer Service Information:<br> User Code: 5741 <br> User Name: Absa(paysoft Cc ) <br> Contact Number: (***1)*** (Not even in South Africa)<br> <br> Contacted FNB Account enquiries again - logged a complaint again. Got told they can reverse it again and charge me R17.50 + R50 airtime again or I can do it myself @ only R5.00 on internet banking. Wow!!!<br> <br> Now here I thought I was a client of FNB not the other way around. Clients losing money & FNB making money<br> Thank you for the security FNB<br> <br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865971.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865971.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
