1 reviews | Active since Mar 2017
Long waiting times at Willowbridge branch
<p>Every time I come to the FNB Willowbridge branch you have to wait more than 1 HR in the queue. There are some transactions you just can't do online or and FNB Relationship Managers are reluctant to come to your business. </p> <p>For all the fees we pay this is really unacceptable. The only time we have to do this is on a Saturday and then 50% of their staff are not there. </p> <p>We expect far better service from FNB but they don't really care at all. </p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
