ZN
Ziphindiwe N
1 reviews | Active since Sept 2016
26 Mar 2019, 21:08
Long waiting time...
This s messages service on the app is fantastic but i cannot be in a queue for 35 minutes then finally get a message and after 2mins of not responding because of the message was delayed to arrive on my fone due to network coverage the agent has ended the conversation and moved onto assisting someone else. Especially after hours you need more agents online, especially around pay days
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
27 Mar 2019, 09:18Good Day Ziphindiwe Ngubane
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply27 Mar 2019, 09:18
Official
Good Day Ziphindiwe Ngubane
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***