1 reviews | Active since Jan 2018
Long wait
I have recently visited the branch at Gateway and was told to wait to see a consultant ticket numbers before mine where called whike I had to still wait! Rather frustrating stupid service you guys work by. Other banks are much faster. Luckily I don't bank with you. Never will!
Hello Rbc ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Hello Rbc ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team