RH
Rachard H

1 reviews | Active since Jun 2017

21 Jun 2017, 13:24

Long standing client short changed!

<p>Have had very bad service with FNB ebucks.</p> <p>Query no ********** Q refers.</p> <p>Took over six weeks to resolve and then decided to back date for only six months.</p> <p>This for a FNB client of over 25 years.And have always been in good standing!</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2017, 14:48
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)