TC
Taylor C
1 reviews | Active since Jun 2019
23 Aug 2022, 16:28
Long Beach Mall unfriendly and unhelpful
Staff member at ATM was totally rude. He was busy with a client and I asked if he could answer a quick question why I was being blocked at the ATM when he was done, he totally dismissed me said he’s busy with a client in a very rude tone and said he can’t help me. Being a private FNB client, I expect the staff to at the very least respond accordingly should they not be able to assist. FNB Long Beach Mall!
Needless to say I went to Capitec in Long Beach Mall and was assisted immediately by the FOH gentleman and withdrew funds in minutes.
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Taylor C's updateReviewer Update
24 Aug 2022, 10:30Kim the Branch Manager called me this morning to address my concerns. Very friendly, professional and lovely to deal with.
Thank you Kim for the pride you have in your branch and for taking my matter seriously.
Thank you Kim for the pride you have in your branch and for taking my matter seriously.
TC
Taylor C's update24 Aug 2022, 10:30
Reviewer Update
Kim the Branch Manager called me this morning to address my concerns. Very friendly, professional and lovely to deal with.
Thank you Kim for the pride you have in your branch and for taking my matter seriously.
Thank you Kim for the pride you have in your branch and for taking my matter seriously.
