MP
Mark P

1 reviews | Active since Oct 2016

05 Jan 2018, 11:05

Logged a claim, 9 days and no response!

I logged a call for a claim 9 days ago today, not a word back yet!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2018, 11:32
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

MP
Mark P's update11 Jan 2018, 07:02
Reviewer Update
It's now another 6 days later and not one email or telephone conversation! Over 2 weeks, thus I'd disgusting service from FNB!