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joseph.cassim joseph.cassim
1 reviews | Active since Jul 2015
03 Feb 2020, 10:54
Logged 3 queries with FNB but no response
Hi,
On Friday I logged 3 requests with FNB, 2 via my Online Banking profile and 1 via the site https://www.fnbwealthandinvestments.co.za/#/invest/contact-us
I am not surprised that nobody has contacted me as yet.
What a shame - they're so digital but only respond when we log via HelloPeter.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Feb 2020, 13:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Feb 2020, 13:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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