Locked Phone

<p>Hi</p> <p>My mother in law was hi-jacked thursday evening.</p> <p>Her cell phone was also ******. No insurance on the phone.</p> <p>I decided to go to the nearest FNB branch and get a phone for her there. No rica problems.</p> <p>Took off from work, got it all sorted out, loaded more than R100 on the prepaid sim card.</p> <p> </p> <p>However now that my mother in law has my car, she went to get a sim swap for her ****** sim.</p> <p> </p> <p>Now we found out the phone is locked to only FNB sim cards. After all the trama and effort we will be returning the phone tomorrow, within 7 days. It was not explained that the phone would be locked, I did explain that my mother in law's phone was ******.</p> <p> </p> <p>Regards</p>