NM
Ntokozo M
1 reviews | Active since May 2011
09 Feb 2024, 14:48
locked account
I am really disappointed on the service I've received from your call centre when I was following up on a ***** case. I was not given any information and the consultant said there is no stipulated turn around time on the investigations and I must just wait for the investigators to call me. How so, it's been over a week since my account is locked, my rent is not paid, I cannot buy groceries, etc. How I am suppose to survive this long without access to funds.
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Ntokozo M's updateReviewer Update
15 Feb 2024, 13:28This is extremely unfair and frustrating
It's been half a month now not a single word regarding my case. On top of that there's my daily transaction account which is not related to the ***** that was also blocked. My rent has not been paid, I have kids that I need to transport to school daily and buy groceries for. I've sent emails and noone responds, how exactly is one expected to survive daily without access to their funds.
It's been half a month now not a single word regarding my case. On top of that there's my daily transaction account which is not related to the ***** that was also blocked. My rent has not been paid, I have kids that I need to transport to school daily and buy groceries for. I've sent emails and noone responds, how exactly is one expected to survive daily without access to their funds.
NM
Ntokozo M's update15 Feb 2024, 13:28
Reviewer Update
This is extremely unfair and frustrating
It's been half a month now not a single word regarding my case. On top of that there's my daily transaction account which is not related to the ***** that was also blocked. My rent has not been paid, I have kids that I need to transport to school daily and buy groceries for. I've sent emails and noone responds, how exactly is one expected to survive daily without access to their funds.
It's been half a month now not a single word regarding my case. On top of that there's my daily transaction account which is not related to the ***** that was also blocked. My rent has not been paid, I have kids that I need to transport to school daily and buy groceries for. I've sent emails and noone responds, how exactly is one expected to survive daily without access to their funds.