JB-L
Jesica Buck - Liebenberg

1 reviews | Active since Nov 2015

22 Dec 2018, 08:59

Loanspotters ********!!!!! - AND FNB NOT AVAILABLE?????

Terrible services I call the ***** department to dispute a ********** activity on my account and their contact that is on FNB online as well as on google is "not available at the moment". The debit order reversal and payments stop is also "NOT AVAILABLE AT THE MOMENT" So you cant report ***** online neither at the call center???? Because their lines are not available..... I have been an FNB customer for more than 15 years, and this is how they leave the loyal customers out to dry???? SIES, disgusted

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Dec 2018, 12:14
Official
Good Day Mrs Buck, 

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

Ref: ***F

Regards,

Client Experience Team

Tel number: ***