FK
Fumane K

1 reviews | Active since Jul 2019

29 Jul 2019, 09:44

Loan settlement- payment allocation

Been trying to get someone to assist allocate the settlement payment done on the 12th July with no luck????????????. Can anyone at FNB please assist me by allocating the funds and reverse the debit order as I have settled already

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jul 2019, 10:34
Official
Good day Fumane Khothu, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

*** 
FK
Fumane K's update29 Jul 2019, 12:49
Reviewer Update
Thank you for quick response,
All I need is the payment to be allocated and debit order reversed.
There’s nothing hurtful like getting no joy knowing that you paid.