1 reviews | Active since Dec 2010

12 Aug 2016, 13:50

loan settlement

<p>I recently enquired about settling my personal loan with FNB. The loan was initially for R100000. I have been paying R3994 for 22 months which equals R87868. I called fnb about a settlement and cannot understand how I can owe R76000 22 months later. I would like to get this amount discounted as I feel that I am being **********. I want to settle in the next 2-4 weeks so please indicate what the new settlement amount will be!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Aug 2016, 14:37
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 990683

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)