1 reviews | Active since Sept 2012
LOAN SETTLEMENT
I have settled my loan, Proof of Payment has been sent via email 7 times already up until today no confirmation has been received by FNB.. Pathetic service as they are so quick to call if u are outstanding and have time to send Spam mail on a daily basis but when there is assistance needed they do not contact you..
Good day richkaslamat,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day richkaslamat,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)