1 reviews | Active since Dec 2018
Loan repayments
Hi
Not happy with the service im getting I have requested for account details i can use to pay my account but no one at FNB seems to be able to assist. There is however people that does contact me but i do not trust it at all as i get the massage on my phone to pay the cash into an account and it looked legit however i noticed that the they asked to have the proof of payment sent via a whatsapp (Im sorry this is fishy) So i phoned FNB and basically spent 1 hour on the phone being sent from one person to the other. So basically i hope that this helps to get the correct person to contact me as i WILL NOT make payment unless i get the info i need. This is not because i dont want to pay but because i want to pay the rite people.
Kind regards
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)