Loan repayment trippled without notification - FNB CONTRAVENES CREDIT ACT

<p>On 1 August I received a debit notification SMS for my student loan. The amount was tripple what it had been the last four years. I am still a registered student. I have not been sent any notification that this will happen. I have not received a statement at all for the entire duration of the credit agreement, which is in contradiction with the NCA and the credit agreement itself.</p> <p> </p> <p>Since 1 August I have sent emails every day, have not received any reason why this has happened and have not received any statements. I am not sure if I am paying the principal amount now? If so, why and shy have I not been notified, as per the credit agreement?</p> <p> </p> <p>I am honestly so disappointed in the lack of service. I have sent detailed emails and received replies that they will look into it, yet no reply to my questions.</p> <p> </p> <p>FNB is contravening the NCA.</p> <p> </p> <p>Responsible people at FNB Loans:</p> <p>NETSAI NGIDI</p> <p>CLASSINA MOSHIKARO</p> <p>NOTHANDO MADLABANE</p> <p>LAUREN RAMSURAN</p>