KB
Kelvin B

1 reviews | Active since Jan 2016

09 Feb 2016, 11:07

Loan repayment not debited from my account

Hi I have a loan with you guys, my 1St repayment wasn't debited and I don't want to have it on my record.<br> <br> Please call me so that someone may explain how to make payments from my online profile.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Feb 2016, 11:13
Official
Hello Kelvinbrian,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 865240.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)