sS
shimanekau S

1 reviews | Active since Dec 2016

20 Feb 2017, 09:44

Loan Paid up and Credit report not updated

<p>I paid up my FNB loan in december 2016. i have checked my credit report and i have noticed that FNB has listed me for R25446. and R27691. i have fully paid my loan </p> <p> </p> <p>Account number : ********** 724252. i was even sent a paid up letter from your loans department. kindly sort this mess out before i involve my legal team!!!!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2017, 11:25
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2017, 11:25
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)