Loan Issues / Student Loan cannot be transferred.
I have a student loan, that my father stood in security for the loan, as is common practice to get a student loan. After completing my studies, I transferred the loan pay back over to my account, and have been paying it back for almost 3 years. Besides the fact that as a young professional I have to pay back R6500 a month on a starting salary I have made the payments and survived the first 3 year and sc****d by. Although this is not my complaint.
My father is trying to get a loan, to build his house, and is getting denied, because my loan shows up under my fathers name, even though I am paying the installments. I've phone FNB loan department, countless amount of times, and I get taken around in circles and get nowhere. All I want, is for the loan to be put in my name, and for it to show up as my loan, not my fathers loan.
I am done with FNB after my loans are paid back. With a slogan like how can we help you, you are quite hypocritical. It's more like how can we help ourselves to you money.
My sister got a student loan from ABSA and they transferred is into her name no problems. FNB can't seem to do it, or if they can, they don't seem like they want to do it. Now my father can get a loan to build his house, just cause of poor service and bull policies. Someone from FNB, please help me to get this sorted. I like FNB, but you'll be losing a lot of business from me if this is the way you treat your customers.
Really disappointing, seems like ABSA is ahead of the curve when it comes to student loans.
Good Day,
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for your posting.
I have advised them of your request.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for your posting.
I have advised them of your request.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
