Loan Disbur*****t Issue – No Access to Funds / No Response

I am extremely frustrated with the lack of response from [FNB / Amplifin / LendPlus].

I app**** for a loan through LendPlus, who confirmed that the loan was disbursed via FNB/Amplifin eWallet.

However, I never received any SMS notification, PIN, or instructions to access the funds.

I contacted FNB and Amplifin directly — they advised me to contact the lender, yet LendPlus claims the funds were already disbursed.

Despite sending multiple emails to all three parties (FNB, Amplifin, and LendPlus), I have received no proper feedback and no resolution.

At this stage, I have:

No access to the loan funds that I was approved for.

No accountability from any of the parties involved.

Only a circle of blame with each company pointing me to the other.

I urgently demand:

Written proof of disbur*****t (including date, reference, and the number/account linked to the transaction).

Immediate cancellation/reversal if the funds were sent to an incorrect or inaccessible wallet.

The loan funds to be credited directly into my nominated bank account.

This has caused me serious financial prejudice, and the lack of response is unacceptable. If not resolved immediately, I will escalate this to the National Credit Regulator (NCR) and the Ombud for Banking Services (OBS).

I expect urgent written feedback and resolution.