CD
Chantelle D

1 reviews | Active since Aug 2015

22 Jul 2016, 12:46

Loan deducted on wrong date

<p>Hello</p> <p> </p> <p>i have proof on email that FNB has changed my loan debit order date from the 21st to the 25th!!!</p> <p>i have got some money to pay someone TODAY otherwise i loose the stuff and now they deducted it from my account!!!! today on the 22nd and i have chaged it to the 25th... how does that work? now they are telling me they will pay the money back maybe today or tommorow but i need it like now!!! they are fast to take money but slow to give it bac****! i need my money </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jul 2016, 13:30
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 969632

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)