1 reviews | Active since Oct 2016
Loan Declined due to salary being paid into savings
<p>Loan pre approved, Telephonic confirmation. All necessary requirements done, confirmed amounts etc for debt consolidation loan. All done and ready but now its an issue as my salary is paid into savings and not cheque account. Why did the consultant not tell me this before all was approved. Now I must run around unnecessarily. </p> <p> </p> <p>My savings is linked to my cheque. I transfer back and forth so I don't see the issue.</p> <p> </p> <p>Ridiculous rejection and service. </p> <p> </p> <p>I want my application to proced as said via Telephonic conversation on wednesday and sorted out immediately or I will take further steps. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
