LD
Lauren D

1 reviews | Active since Oct 2016

11 Oct 2016, 13:16

Loan Declined

<p>I app**** for a personal loan so I could settled all my debt and then just have one monthly installment instead of 6 different ones. I dobhave a loan account currently with FNB which is a small amount. Previously i had a 45 000 and 17 000 loan both outstanding aswell as a capfin loan and I still had gotten approved. Now with my financial status much less than before I can't get approved.</p> <p> </p> <p>It does not make sense as I had more debt before than I do now but got approved then and now I can't. I want to pay ine installment every month to one person than to different ones. </p> <p> </p> <p>Dissappointed with Fnb service. Whats the point asking for financial help if they dnt want to help.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 16:38
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)