MP
Midana P

1 reviews | Active since Jul 2019

30 Sept 2024, 12:07

Loan Debicheck mandate slow service

I have BEEN waiting for a debit check mandate for over 12 hours now. One consultant hung up on me and the other just said they will see what to do.

0
Replies (2)
MP
Midana P's update30 Sept 2024, 13:12
Reviewer Update
It seems you are not taking my issue seriously. I contacted customer service and Nastatia was unhelpful and uninterested. I thought this would be sorted now as a loyal customer of over 15years but clearly FNB just doesn’t care.
MP
Midana P's update01 Oct 2024, 11:01
Reviewer Update
Day 2 and still my issue is not sorted wow!