SM
Senate M

1 reviews | Active since Feb 2014

30 Nov 2019, 21:00

Loan Account

FNB HAS REGARDED ME AS A FOOL THEY CAN TOY AROUND WITH MY LIVELYHOOD. Subsequent to numerous attempts to try to clear my account and finally lodging a complaint a complaint. I was contacted by a consultant and was informed and promised that my account will be reconciled within 48 hours. I called yesterday and was told to send my proof of payment to Mr S Gamede. This was my 3rd email sent to FNB since 14/11/2019.

I have sent emails of whatever has been requested to Baretts and Associate and Ms G Ndlovu from FNB Loans.

I don’t want one of your generic responses I want my account clear.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2019, 11:01
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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