SM
Senate M
1 reviews | Active since Feb 2014
30 Nov 2019, 21:00
Loan Account
FNB HAS REGARDED ME AS A FOOL THEY CAN TOY AROUND WITH MY LIVELYHOOD. Subsequent to numerous attempts to try to clear my account and finally lodging a complaint a complaint. I was contacted by a consultant and was informed and promised that my account will be reconciled within 48 hours. I called yesterday and was told to send my proof of payment to Mr S Gamede. This was my 3rd email sent to FNB since 14/11/2019.
I have sent emails of whatever has been requested to Baretts and Associate and Ms G Ndlovu from FNB Loans.
I don’t want one of your generic responses I want my account clear.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
02 Dec 2019, 11:01Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply02 Dec 2019, 11:01
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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