1 reviews | Active since Dec 2016
LIVID WITH FNB SERVICE !
<p>I was banking with FNB and took out a temp loan in Jan 2016 and paid this back in Feb 2016. </p> <p> </p> <p>I closed all accounts with FNB in May 2016 due to poor service. </p> <p> </p> <p>When opening an account in November 2016, it came to my attention that this temp loan was showing as not paid and affected my credit profile.</p> <p> </p> <p>It is now December and I am still fighting with transunion and FNB who have no idea what is going on. I have disputed this and submitted all documentation but I still cannot do anything on my name because neither transunion nor FNB have updated anything ! I am livid with the fact that I left FNB for so many months and their service is still pathetic and I still have to wait donkeys years for an update! </p> <p> </p> <p>I want this resolved immediately so that my name is clear and wish that someone could have some sense to assist me!</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
