DD
Dudu D
1 reviews | Active since Mar 2011
10 Sept 2015, 15:13
Livid
App**** for a pre-paid from our HOMELOAN account, it has been 3 weeks with no resolution. <br> <br> First they promised a turnaround of 5 working days which they did not adhere to.<br> <br> Secondly on following up, received different information <br> <br> Thirdly, fighting to get back what we have been depositing extra on this account<br> <br> Lastly, there is no one in senior management available to make a call on a way forward to have this matter resolved.<br>
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FNB (First National Bank)'s replyOfficial
10 Sept 2015, 15:25Hello Baduduzile,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758346.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758346.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Sept 2015, 15:25
Official
Hello Baduduzile,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758346.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758346.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)