EM
Elsie M

1 reviews | Active since Jun 2015

29 Jan 2018, 08:00

Listing Not updated on TransUnion

My account is still is not closed according to my credit profile. I have contact FNB more than 2 weeks ago and to date the account is still reflecting as ACTIVE. I made full payment in November 2017 already, so I do not understand the reasons is still reflecting. Can the Delisting department please deal with this matter as URGENT - as it is affecting my credit record negatively: 00TLN ********** 8120. REFERENCE: ********** Q

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2018, 09:28
Official

Good Day

Thank you for your posting,

Please refer to your email that was sent to you dated: 16/01/18 ( Please reply to the email sent)

Message : Good day Mrs Masango Thank you for your correspondence. Please provide us with the details of your Temploan you are querying, that is the date the loan was taken up and the amount, in order that we may assist. Alternatively, you may forward us the credit report as it will have the required information.

Regards

FNB Query Resolutions