SK
Stacey-lee Kelly
1 reviews | Active since Aug 2015
16 Sept 2015, 15:12
listed default on my credit record
I opened an FNB account ***6) a while ago. On a monthly basis I deposited the monthly fees dues. For the last 3 months the EFT transfer has been reversed and monies came back into my Standard Bank account.<br> <br> Now there is a default listed on my credit record saying bad debts written off of R1247 yet I was making payments into FNB account and its was automatically reversed.<br> <br> Can you please rectify my credit record as this is not my fault. I was not contacted to say the account will be closed. I am very disappointed in FNB<br> <br> Regards<br>
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Replies (1)FNB (First National Bank)'s replyOfficial
16 Sept 2015, 15:52Hello skelly,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 761269 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 761269 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Sept 2015, 15:52
Official
Hello skelly,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 761269 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 761269 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
