tT
thabangmakgalemele T
1 reviews | Active since Aug 2017
16 Sept 2019, 13:40
Lip service
Forever calling and trying to find out what progress FNB has made regarding my complaint/issue. It's been over two weeks since I've gotten a response from Mbali Malefane and that was it... No follow-up response or email regarding the mistake FNB made on my loan. I bet if I was white this issue would've been resolved within hours and not weeks. Does FNB even regard me as a customer or cash ***...
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Sept 2019, 14:18Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Sept 2019, 14:18
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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