Linking Paypal to Accounts
<p>What an awful experience! I have been trying to do this for three weeks with no luck. On my first attempt to contact the call centre I was transferred to 10 different people and discionnected three times. I was told to submit FICA documents, which I did. No response. I phoned the call centre again and was told I had to submit further documents, which I did. No-one got back to me. Today I phoned again and have been told that they don't have any documents but I need to submit MORE than I have already forwarded. All while the recorded message that is played while I am on hold tells me that I can link my account in three easy steps. I had considered moving my business account to FNB but will avoid all contact unless absolutely necessary.</p>
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
I have logged a formal complaint and requested the relevant department to investigate and provide feedback.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
I have logged a formal complaint and requested the relevant department to investigate and provide feedback.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
