FM
Fusi M

1 reviews | Active since Sept 2016

02 Jun 2018, 18:43

Linkedin Premium Service trickery and FNB did not protect me

Hi, how did Linkedin manage to process a payment from my account without confirmation messages as per the normal online payment authenfication processes?

I was ******* by Linkedin into paying for a Premium service from what was advertised as Free trial, I at-least expected confirmation messages from my bank before the payment went through. Please can you arrange for a refund.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2018, 09:16
Official

Good day Fusi Mbokane,

Thank you for taking my call earlier.

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints

Naomi Petersen

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