Limited Online Banking

I have been experiencing problems with the FNB Online banking platform since the 15th of February 2022. Reported to technical customer support and received replies that only confirm the receipt of the complaint and the response that it is receiving attention. On every occasion that a review is written on hellopeter a PR consultant calls me within the hour to repeat the above, but NOTHING changes. The online banking platform still persist to have problems. Nobody from technical support responds or contacts you to advise what it is that you are doing wrong or to advise what must be checked on software or changed in order to overcome the problem experienced. Online bankiing still looses functionality whilst being logged on, entire batch payments that has second tier FNB App approval is lost, being logged off without prior notice and whilst in the middle of performing a payment. This delays payment to suppliers as you have first confirm that payment was NOT received before a second attempt can be made.