KO
Kunle O

1 reviews | Active since May 2019

24 Feb 2022, 17:21

LIMITATIONS ON MY ACCOUNT AS MY DAILY TRANSFER LIMITS ARE TAMPERED WITH/CAPPED BY FNB ON MY PRIVATE CLIENT ACCOUNT

I CANT BELIEVE NO ONE CAN ASSIST WITH ISSUES THAT ARE ON MY ACCOUNT.

MY FNB ACCOUT DAILY TRANSFER LIMITS ON MY ACCOUNT (PRIVATE CLIENT ACCOUNT} ARE CAPPED TO A DAILY MAXIMUM THAT IS NOT APPROPRIATE FOR MY TYPE OF ACCOUNT I HOLD WITH FNB.

ALL EFFORTS TO GET THIS RESOLVED SINCE 20/02/2022 IS FUTILE. EVERY CONSULTANT SEEM NOT TO UNDERSTAND OR PROVIDE SOLUTIONS. ALL ESCALATIONS ARE NOT RESOLVED.

THIS IS SO FRUSTRATING THAT SOME CONSULTANTS EVEN CUT THE CALL OFF ON ME WHILE EXPLAINING MY ISSUES OR SOME JUST TRANSFER TO A DEPARTMENT THAT CANNOT STILL RESOLVE MY ISSUE.

THIS IS HIGHLY DISAPPOINTING, FRUSTRATING TO SAY THE LEAST.

ALL I ASK FOR IS A SOLUTION TO REMOVING THE CAPPED MAXIMUMS ON MY DAILY PROFILE TRANSFER LIMITS ON MY PRIVATE CLIENT ACCOUNT.

I PAY THE FESS ATTACHED TO THIS TYPE OF ACCOUNT (PRIVATE CLIENT ACCOUNT} AND YET I CANT DO TRANSFERS PAST CERTAIN A CERTAIN AMOUNT OR DID SOMEONE SUBSTITUTE MY ACCOUNT TO AN EASY ACCOUNT LIKE WHATS REALLY GOING ON??.

ITS RIDICULOUS!! AND I AM EXTREMELY UPSET RIGHT NOW THAT THERES NO HELP IN ANY FORM DESPITE CALLS AND CALLS I KEEP MAKING

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Replies (1)
KO
Kunle O's update24 Feb 2022, 17:41
Reviewer Update
just to add for clarity, how can i have a R35,000 daily maximum payment limit for a pay and clear to other banks and also daily payments capped at daily maximum of 1m rands daily.

this is ridiculous because it wasnt like this last week , this whole drop in my limits happened over last weekend. and no one can provide solution.

i cant edit my limits manually past this capped limits because FNB capped or made it so

i dont use a Easy account , i use a private client account. whats really happening with my account?