Limitations on Account because of FICA

I received a sms stating today that limitations was placed on my account because FNB has no record of my ID & proof of residence. I submitted this about 6 months ago, at the Rosebank branch. About 2 months ago I received an sms stating that I must submit this documents. I then complained on HELLOPETER and a consultant called me and explained it was due to an error on their system and I can ignore it. Today I get this SMS? Really FNB? Your SUCK, I think I am going to move all my accounts back to ABSA, never had this kind of **** from them. Cheers FNB, your motto should be \How can we ***** your day?""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;565612;698545;6;2;0;1;0;0;2;15/03/26 7:10;775;NULL;15/03/25 19:55;15/03/25 18:15;ABSA mortgage;6,61E+12;;***;Good day. I did complain about creditworx for there servers but now Saya recoveries whant me to pay up some money that was taken by creditworx . Saya recoveries want a proof of payment by creditworx. All that creditworx can say that I must go to the bank and get a statement for the period that they take money from me. The amount that saya recoveries say I own them is the same amount that creditworx ask me to pay. So all that this is telling me is that creditworx did not pay the bank,;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833623;548;20;2;0;1;0;0;2;15/03/30 9:23;775;NULL;15/03/27 22:10;15/03/27 20:28;steers takes 2 hours 30 mins for delivery;;;***;Hey so i placed a telephonic order at 7pm only to receive it at 9.30. I stay a kilometer away from the branch. After an hour or so I had to call to check on the status of my order.I had to repeat my order to the employee. She did mention that she would try to put something extra in but that did not happen. I then called and had a conversation with the manager who offered to send an extra chips or milkshake.I did not want their delivery guy to ride for that. Needless to say I am very disappointed in the service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;835914;769169;13;5;0;1;0;0;5;15/04/07 9:42;775;NULL;15/04/02 22:37;15/04/02 20:47;Amazing sales man and agency;8,31E+12;Randal Reed;***;Whole car buying process, with finance application, took only 3 days till delivery! Amazing and friendly salesman. Branch manager and Esme, FNI, was so helpful, efficient and friendly! Awesome car buying experience!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;161925;692225;15;2;0;1;0;0;2;15/04/08 11:03;775;NULL;15/04/05 18:30;15/04/07 22:08;Manager cannot control bad-mannered customers;;;;We were enjoying a meal on Sunday evening at Doppio Greenside but the incessant noise made by the children of a particular table was intolerable: they were banging on the wooden bunk, running around the restaurant and shouting. The parents seemed oblivious. Other patrons were clearly unhappy with this.<br> <br> I raised the noise problem with the waitress and the manager, and he spoke to the party but they chose not to respect him and the problem continued.<br> <br> Doppio Zero is well rated and the food is enjoyable, but the ambience is an important factor and management must ensure that patrons get what they pay for. I won't be returning to Doppio Greenside.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;683349;793962;16;2;0;1;0;0;2;15/04/21 9:31;775;NULL;15/04/20 22:31;15/04/20 20:36;charging incorrectly ;8,91E+12;;***;I cancelled my contract with Telkom 2 months ago but they keep charging me because their consultant chose not to cancel the entire contract and keep charging me for services.I have tried complaining but I have just been put on hold for 30 minutes. I want it fixed;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844884;818907;16;2;0;1;0;0;2;15/04/30 7:07;775;NULL;15/04/29 19:18;15/04/29 18:12;Contract, Service, Misleading sales pitch ;7,01E+12;;***;I was offered a contract where they sent me a device, shortly within 8 days the device was faulty and I called their customer care to come take the device back for repairs but it took them 3 weeks to collect the device after I made a number off calls.Its as if they were deliberately delaying the cooling off period. I then called to cancel the contract and i was not taken seriously as a customer. A consultant by the name of Bongani, confirmed the cancellation, the sim deactivation and that the courier to was come and collect the faulty device. I was called 3 weeks later and was told that he device was to be returned to me as a gift but they returned a brand new device without a sim card and to date the sim is still not active as per a conversation i had with James. I promised that I will only pay a admin fee. I am harassed as they state that i owe jabba over R5000 for premature cancellation, and daily I get over 3 calls from different consultants with different explanations and threads regarding my contract which I have not yet received. I feel that Jabba Connect is on a mission to con me to pay for a gift that they promised. I am sadly a victim of this over the phone *******.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844925;359;20;2;0;1;0;0;2;15/04/30 8:33;775;NULL;15/04/29 21:21;15/04/29 19:38;bad service;;;***;will I was waiting in the queue for service the billboards was not working I had to get out of the vehicle to see anything on the boards and when I got at the pay point the lady told me that they are closed 2 minutes before the time;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;392907;357;16;2;0;1;0;0;2;15/05/09 8:26;775;NULL;15/05/08 21:02;15/05/08 19:31;Shocking Customer Service;7,90E+12;;***;I upgraded to an S6. Did the right thing.. bought a tempered glass screen protector for R200 and wouldn't leave the store without it on. On day 5, my phone froze so I returned it to the store. They made me spend another R100 so I could use my new sim in my old phone. Received a call that I must collect a new phone. Went to collect it today only to be told I must spend another R200 on a new screen protector because they will not replace. They phoned the store manager who said no. I was told that I had 5 days use out of it so I must purchase a new one. My previous phone had 2 years worth of use. Been a customer for 18 years but vodacom will show no customer relations or goodwill by replacing. Cannot believe how unpleasant one of the staff members were, Simphiwe. Now waiting to see what the regional manager says but they cant promise anything. May be looking for a new service provider soon.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;365366;793962;16;2;0;1;0;0;2;15/05/21 8:30;775;NULL;15/05/20 21:00;15/05/20 19:35;service delivery and *********** ;8,51E+12;;***;After much hastle and endless phone calls to call centres and visiting telkom branches to assist with wifi internet not working for almost 5 months now since beginning of January 2015, nobody was able to assist or give reason for no service. TELKOM technitions have been dispatch to my property 3 times already with no definite answers. Telkom has,since been billing me for service which I am unable to use due to these issues.at first the technici said it was the router or signal, the second time he adviced me to get another simcard..I went to get a new simcard just to find out that it still doesnt work...the third techn came out and said that I need to get an old simcard...I am fedup and on the verge to smash the router into thousand pieces in one of the branches...there is no number to report a complaint except a call centre where they just log a call complaint. I would l like to speak to someone who can really help me with this matter..because their fancy adverti*****ts is very misleading to the public. I would like to send telkom my bill for my expenses I had to go through to get service st another service provider..<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;84313;25;1;2;0;1;0;0;2;15/06/03 8:08;775;NULL;15/06/02 21:08;15/06/02 19:13;Tempory identification ;7,40E+12;CONSULTANT;***;Drove all the way from Bryanston to Krugersdorp to be told by the a consultant that NEDBANK will not even look at my application without an id. I have acquired a homeloan from another bank and needed to apply for personal loan. How disappointing as per the department of home affairs my doc is valid? OUTRAGES AND SHOCKED.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;694824;722;15;2;0;1;0;0;2;15/06/18 8:51;775;NULL;15/06/17 21:37;15/06/17 19:56;was charged twice and I made them aware same time;;Thandi(the manager) and the owner;;I'm annoyed because I have been ****** by staff and the owner of Nandos Melville. They charged my card twice for one transaction and I made them aware while still at the shop when the sms notification came through. They told me some stupid story about the same thing happening often and that I should wait for a reversal from the bank, they say it's a network issue. As a result I'm R140 short in my life, it's an hour later and there's no reversal of their charge. I now cannot do the other things I need to do because I cannot fill up my petrol tank to get to a gig where I was going to be paid a salary to feed my family and live my life. They tell me that I should come to them with the bank statement if the amount isn't reversed by tomorrow, I should (at my expense) call them, get a bank statement and drive to them: my suggestion is that they give me the money and trust that I, as they expect me of them, will return it should it reappear in my account. For some reason they word is worth more than mine. I've recently decided not to let them deliver to my house because they always ***** up the order, now that I went personally to collect they decide to double charge me;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;868951;879944;27;2;0;1;0;0;2;15/07/03 9:21;775;NULL;15/07/02 21:35;15/07/02 20:26;Theft;;;***;My son was on Flight no: MN625 to Durban. Bag has been broken into. We are forced to wrap bags to prevent this thing from happening. It is absolutely pathetic. ACSA and Kulula are responsible for this. It makes me absolutely sick to realise the type of care our luggage receives from your employees. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;469336;55;14;2;0;1;0;0;2;15/06/29 7:39;775;NULL;15/06/25 20:12;15/06/25 18:44;Selective sales across Edgars stores in Botswana;;;***;Good evening,<br> <br> Today I travelled from Mahalapye to Gaborone. In Mahalapye I saw several Nike and Adidas shoes on sale at the Edgars Active at Watershed Piazza. Wanted to buy one of the pairs but I had no size. I stopped at the Edgars in Airport Junction and none of the shoes I saw on sale in Mahalapye were on sale. Is this common practice across Edgars stores in the same country?<br> <br> Kind Regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833837;357;16;2;0;1;0;0;2;15/08/14 8:51;775;NULL;15/08/13 21:44;15/08/13 19:56;*********** agent and team leader;***;Kudakwashe;***;Im a vodacom customer for the past 5 years now. I've had data contracts ever since and this evening 2 *********** staff (including a team leader)from a call centre tries to tell me I used a gig data while my ph was not in use. First they tell me I used 10 mb then they tell me I used a gig of data. After asking him where this went he can't explain anything. Asking him numerous times being on a call for half nd hour he still cannot solve the query. He eventually tells me I cannot get the recording of them telling me 2 stories. So what do I do now? My data disappear nd neither of them can give me a straight answer. Reference to this behaviour ***. Clearly they don't know what they doing so what's the point of being there to assist a client? There manager is Mavreen ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886371;357;16;2;0;1;0;0;2;15/08/21 18:39;775;NULL;15/08/16 0:00;15/08/20 5:44;uncaring to new customers;880630;;***;On Sunday 16 Agust 2015, my husband and I went to the data store to start a new contract. We filled in all the paperwork and provided the originals of all the documents needed and copies were made in store. We were then told that the application will take 24hours and they will call is on monday 17 August. We also explained that we lived out of town and can't run back and forth to cavendish. And further made arrangements for someone in town to collect the contract phone in the week. We received an email the same day to confirm that our application is being processed. On Monday, no feedback from the store. On Tuesday 18 August, we had to call the store for feedback and while we were on the line the store employees were arguing as to whose clients we were and where our paperwork was. After waiting 5minutes, we were informed that we had to bring them clear copies of the documents submitted! We explained the problem and no viable solution was given. We then requested that the contract be cancelled due to the stores inability handle our application correctly and requested confirmation of cancellation. We are still waiting!!! We will not be using vodacom in the future. Not the best!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;889277;33;1;2;0;1;0;0;2;15/08/28 8:48;775;NULL;15/08/27 21:46;15/08/27 19:53;*****ing;8,11E+12;Ian;***;We have an investment account at fnb and we signed the release of the money in FEBRUARY. It is now august and still no money. After eventually going to the internal ombudsman and fnb promising to pay back the money they just ignore the court. It was discovered that Ian paid my money and 3 other peoples money into an unknown account to claim the interest and commiting *****. Now we have to go to the ombudsman of banking service. You would think that fnb would be very apologetic since one of their employees stole money from a customer. Shocking!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;507334;587;20;2;0;1;0;0;2;15/09/15 9:08;775;NULL;15/09/11 22:02;15/09/11 20:13;No delivery, No care;;Sibusiso;***;Its friday and we called Debonairs for pizza delivery at 7:30 I was told the order would take 45min however 2 hours later and 4 calls our food was still not delivered. Eventually I spoke to the manager Gideon who said the driver did deliver and that was hogwash. **** service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892270;357;16;5;0;1;0;0;5;15/09/12 8:02;775;NULL;15/09/11 21:02;15/09/11 19:07;Refund for depleted data;8,21E+12;Kim Thornton;***;Vodacom attended to my complaint about my data and airtime that was depleted in less than 15 minutes. i got a refund, thank you Vodacom for resolving this issue. Thanks to Kim Thornton who helped me very much.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;771660;564;14;5;0;1;0;0;5;15/09/15 8:48;775;NULL;15/09/11 21:47;15/09/11 19:53;Ordered Wednesday night, Delivered Friday morning;private;;***;I am so impressed with my 1st online order with Homemark :) <br> I placed my order after 9pm, and was so amazed when the courier arrived today - Friday at about 11am :)<br> Well done on suburb service!<br> Lucky I was home though. These courier companies never seem to plan or let you know when they may be arriving! They need to take note of customer service!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;205849;765374;14;2;0;1;0;0;2;15/10/15 8:16;775;NULL;15/10/14 21:09;15/10/14 19:21;Incorrect product delivered - again;Order # ***;Packer;***;I have just received another order from your website which was incorrectly packed (second time in a row). First time you've sent me 10 hard drives instead of 1, which took you close to 3 weeks to collect and I almost had to beg someone to organise this. This time around I've ordered a cable and got an incorrect one (description and photo of the item on the website clearly don't match the item shipped). Perhaps you have time and money to waste, but I DO NOT. I don't want to wait for weeks for someone to come and fetch this cable, then wait again for you to ship the right cable. I'm really fed up with the lack of service - can't you check the items prior to shipping? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;234643;85;16;2;0;1;0;0;2;15/11/05 9:13;775;NULL;15/10/30 22:03;15/10/30 20:18;Waiting for 1 gig of data for 4 days;8,10E+12;;***;I called the customer care number to buy 1 gig of data on Tuesday. Was told it will take 2 to 24 hours to activate. Waited till thursday morning then called again. Told it failed to load from their side. Then told wait because my case was referred and will be attended to. Called this morning because nothing had happened. Was told to call back in 2 hours as my case was upgraded to critical what ever that means... Called back but no result. Then was on hold for 10mins as they were trying to get hold of their manager. Eventually they say the manager is escalating it from his side... Needless to say I'm still waiting... Think this is ridiculous as I'm getting charged out of bundle rates when it's not my fault... ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910889;188;16;2;0;1;0;0;2;15/10/27 7:29;775;NULL;15/10/26 20:33;15/10/26 18:34;disgusted and appauled;***;accounts department;***;Settlement was paid 21/12/2014.i requested a closure aswell. It wasnt done and they debited my account 26/10/2015 for the difference of what i settled vs jan 2015- 25/10/2015.ive called and emailed numerous times all promising to assist and to date not resolved. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910999;893260;16;2;0;1;0;0;2;15/10/29 21:04;775;NULL;15/10/27 9:52;15/10/27 8:09;What does it take to get your contract terminated?;5,51E+12;Yolande;***;On 7th July 2015 (3 months prior to the end of my contract for 2 cellphones), I sent MTN an email indicating that I would like my contract to end once it reached it's term. Their contract requires one months notice and effectively I gave 3.On the 3rd September 2015 @ 17:44 I phoned to confirm that the contract will indeed terminate on the 7th October 2015 (ref ***6).On the 9th of September 2015 I again spoke to Zodwa @ 8:51 to confirm same. On the 13th October 2015, my accounts was loaded with R110.00 and I phoned on the 14th October 2015 to find out why at which point I spoke to Mobella who said I need to cancel my contract and give one months notice.She further stated that I cannot give notice 3 months in advance but must do it the month before.I fail to understand how this works and how this can even be considered legal,since I cannot see a term like this in my agreement.So at that point I told her that I want to cancel agreement.Today, 27 October 2015, I phoned to confirm that my contract had been terminated and that the next payment will be the final one as well as get it in writing in the presence of my legal advisor.I am then told that my contract had not be cancelled.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845699;879256;23;2;0;1;0;0;2;15/10/28 8:29;775;NULL;15/10/27 21:22;15/10/27 19:34;No Response, ignore emails;WOO***;Jameela Mowlana;***;Chubb ignores emails when you want to cancel your contract.<br> Shocking admin services and shocking attitudes.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;915713;540;1;5;0;1;0;0;5;15/11/09 8:18;775;NULL;15/11/06 4:11;15/11/07 19:23;exeptional service!;compliment;denise;***;I would just like to compliment denise from african bank umgeni road durban on her exceptional service. She went above and beyond and made my busy life so much easier. Well done your company can be proud to have you as part of their team!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916815;873;41;2;0;1;0;0;2;15/11/11 8:23;775;NULL;15/11/10 21:19;15/11/10 19:28;Disappointing service from virgin active;;;***;i called to cancel my fiances contract as he broke his ankle and is unable to gym. i got the run around as usual. i am a member of virgin active for many years. virgin active fees are ridiculous. why is cancelling a contract such a problem. i submitted a doctors note and nothing was done. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;921121;345;5;5;0;0;0;0;5;15/11/30 9:10;775;NULL;15/11/21 21:58;15/11/21 20:15;Superb service;***;Annah;***;On 21/11/2015 I Tumelo arrived with my 4 children @ Sun Morula buffet,our hostess Anna was super patient with us,considering that my children were inquisitive and challenging.She even showed motherly instincts as she engaged them in conversation and even payed attention to every little story they told her.Thank u soo much,keep it up. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;593065;28;1;2;0;1;0;0;2;15/12/02 9:40;775;NULL;15/11/26 22:39;15/12/01 20:45;UnAuthorized Debit Order;5,71E+12;;***;Had an unauthorized debit order from JOURNAL DEBIT RCCS BOS J *** please get back to me ASAP. Who are these people anyway?!!! Unacceptable.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;810941;47;21;5;0;1;0;0;5;15/11/25 8:15;775;NULL;15/11/24 21:13;15/11/24 19:20;Kwena Mokoka You're a Star!;9,10E+12;Kwena Mokoka;***;I recently posted a hello peter complaint regarding accounts that was not settled by PrimeCure/Liberty. I received immediate feedback from this stunning lady Kwena Mokoka and she resolve all account enquiries that i have in a short amount of time. Kwena if Primecure had more people like you i am sure then we all will be very happy clients and post more compliments then complaints. Keep up the good work. Youre a star. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;317327;574;41;2;1;1;5;3;5;15/12/14 7:37;775;2;15/12/13 20:37;15/12/13 18:42;APPOINTMENT NOT KEPT;;Sean;***;To: [Email Removed] [Email Removed] [Email Removed] <br> Sean<br> <br> As agreed with with Mr Reinardt Rall, you agreed to meet at 10am today, Sunday 13 December, 2015. Upon his arrival, the ladies at reception informed us you had gone home for some emergency. If I recall this is now the second time an emergency has arisen upon meeting with Mr ??I would have thought in a management position you would inform your staff members to contact Mr ??l advising you would not be able to attend the meeting.He has continuous calls from Planet Fitness and from the Debt collectors, but yet you at Planet Fitness cannot keep to appointments.Once again, this account, contract, Joke or whatever you may call it be s****ped..<br> If Planet Fitness (Sean) who cannot keep appointments then it is the fault of management at the said club and you Sean should be held liable for not pitching at a meeting that would cause fault on Mr ??<br> Upon speaking to another staff member at the club, we were informed that you Sean had not left and were still in the club. This is unacceptable, if your staff member was lying, I would like to know, but this type of behavior from a management staff;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931498;793962;16;2;0;1;0;0;2;15/12/18 8:24;775;NULL;15/12/10 17:23;15/12/17 19:29;Bad after sales service delivery from TELKOM ;4,40E+11;Tecnical Department;***;January this year I app**** for a 10meg line with TELKOM and they were very eager to assist me then. Before the installation commenced, the line was faulty because some jumpers were missing. I waited more than a week for this to be repaired. Since the line was repaired, installed and the router set up, I just had problems with this line ever since. I must mention that this is a 24 month ADSL 10 meg uncapped contract, for which I am paying R917.00 Rand per month. WHAT A RIPOFF!!!!!. We have lodged numerous complaints and calls to the 10210 number regarding the phone that is not working and the poor line speed we are receiving. Our download speed reaches only between 500 and 650kbs but we have a 10meg a second line. We have done numerous speed tests and only get between 2 and 3 meg a second. This unacceptable for the kind of money I am paying. I have lodged an complaint once more on 2015/12/10 for my phone that is out of order. On 2015/12/12 the fault was handed to the tech department. On 2015/12/15 the fault was apparently fixed and restored. I tested the phone and it was still not working and no technician came to my house at all. False sms's was sent to me. Please help us!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;652206;167;23;2;0;1;0;0;2;15/12/31 9:21;775;NULL;15/12/30 21:56;15/12/30 20:26;Bad Service;;Adt Security;***;My name is Dikeled Sebola,writting on behalf of mmy mother Desia Sebola. Ever sinced we started with them in the early 2000's, they alwasy have an excuse for our break in. They got lost, ever since we got the beams,we always encounter false alarm which we normally don't hear what they are hearing. We bought their gate lock but since now they have not updated it on their system as per the 3 security guards we seem coming here but mostly you are called alarms going off but you get here even before their guards. In the mostly busy and dangerous month, we are better respondants to their guards. What we do not understand is that ADT is quick to tell you if you owe them but when comes to your safety, have to come second. Why am I paying so mucj money to get to the hosue with the alarm going off before their guard. Over these years we think things will change but excuses have increased so much. We have never experienced so much bad service with a company that we trust so much. And these beams have been the worst and how do we recommend our families if they can not fix their service. From an angry customer;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;352122;52;6;5;0;1;0;0;5;15/12/31 7:13;775;NULL;15/12/30 20:10;15/12/30 18:18;Thank you for providing a solution to my problem;7,51E+12;Luciano and Jabulani;***;I would like to publicly thank Luciano (Manager) and Jabulani (Fund Administrator) for providing a solution to an issue that started at the beginning of December 2015. My pension fund payment was rejected on two occasions through their automated payment system, due to a complication with my surname on file and that held at the bank. After correcting the issue on my side and sending the relevant documents for the payment to be processed, it was rejected on a third occasion. At that time I insisted on speaking to a manager and was put through to Luciano. He listened to my complaint and immediately took it upon himself to resolve the issue, first by trying to process the payment again and then after it was rejected again, by providing a solution that meant the payment would be processed directly by their IT department. Jabulani was in constant contact with me from that stage onwards, and confirmed that the payment instruction had been sent to the processing department. The funds arrived in my account the next day and Jabulani followed up with a phone call to confirm that it had been received. Many thanks to Luciano and Jabulani for their efforts and perserverance.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;259828;893260;16;2;0;1;0;0;2;16/01/09 23:42;775;NULL;16/01/08 12:32;16/01/08 10:47;NO DELIVERY AND DISHONESTY;7,31E+12;EVELYN;***;It is with great regret that I am writing this letter to you with lots of disenchantment. On the 08th of December I called your call centre and I spoke to Evelyn to apply for a new contract. She did assist me but what is most upsetting is the fact that, I was the one who had to email her for an update with regards to my contract, even when I emailed her she took her own time to respond. I had to be the one calling her again and again for an update, up until I spoke to Kalvin Madondo who did his utmost best to assist. I then called again on Thursday 17 2015 , I spoke to Evelyn who told me that an invoice still need to be captured then the handset will be delivered. I asked her to give me specifics like when will that happen she couldn't tell me. On Monday 21/12/2015 I contact your call centre again I can't remember who I spoke to and the lady advised me that the courier service is closed and I suggested that I personally come to collect my handset, I was told that this is not company policy, and I understood. till to date i still have not received the handset 08/01/2016 ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;942732;893260;16;2;0;1;0;0;2;16/01/22 21:39;775;NULL;16/01/22 10:35;16/01/22 8:44;NO CARE ATTITUDE TOWARDS NEW CUSTOMERS;8,30E+12;Call Centre / Online;***;I have done a online application 3 days ago, received an email stating everything is in order and a sales consultant will contact me shortly ???<br> After two phone calls I had to make to them they still say some one will be in touch ???<br> How many customers do they loose with this great sales strategy, is anybody really checking the customer satisfaction and even worse customer treatment levels of this group as a manager dealing with customers complaints all my staff has a high qaulity of basic customer care !!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;415547;1132;5;2;0;1;0;0;2;16/01/25 7:37;775;NULL;16/01/24 20:37;16/01/24 18:42;Terrible Service;8,61E+12;;***;I booked at Prestige to watch a movie on 23.01.2016. Upon arrival, there was no Nachos available. Secondly, when I queried the Halaal status as it is mentioned on the menu, there is no Halaal certificate available either. Thirdly, I decided to order a Mud Pie and popcorn. The popcorn came extremely stale. Upon my complaint, fresh popcorn had to be fetched from the normal counter. Fourthly, my mudpie came halfway through the movie even though I asked the waiter before going into the cinema for it. Fifthly, the worst of them all, my seta was broken and could not recline!!!!! What type of Prestige is that? I didn't feel prestigious at all. Yes i was given a complimentary ticket at the end of the movie, but overall, it was disastrous.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;810643;28;1;2;0;1;0;0;2;15/02/02 10:36;774;NULL;15/02/01 23:31;15/02/01 21:42;cab capitalisation charges????;7,90E+12;;***;Hi.<br> For about 4 months now since I registered for internet banking I have been noticing CBP Capitalisation charges to my current account. <br> When I checked my statement for the month of May these are the amounts which were taken out of my account for CBP Capitalisation charges (some of which I have no idea what its actually for). <br> <br> Monthly Account Fee-CBP Capitalisation: R 149<br> Transaction Charges- CBP Capitalisation: R 6.30 <br> Admin Charge-CBP Capitalisation: R 569.45<br> A total of R 724.75 for banking fees only for the month of May. And this has been going on for about 4 months already!<br> Please help.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859046;706220;17;2;0;1;0;0;2;15/06/08 11:01;774;NULL;15/06/04 23:53;15/06/04 22:07;Hidden costs;8,71E+12;;***;I was extremely unsatisfied after surfing the net to search for the cheapest flight prices, when I came across Travel Start. I thought it was by far the Best deal until I found out about all the hidden costs.<br> <br> I understand one needs to pay an extra fee for insurance etc. Why on earth should I have to pay an extra R99 to use my credit card. I thought the point of these cards was for ease and minimum extra costs. I think this is ridiculous.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;879884;357;16;2;0;1;0;0;2;15/08/03 9:57;774;NULL;15/08/02 22:43;15/08/02 21:03;Poor repairing Vodacom Repairs Menlyn;***5;;***;My screen cracked. I took my phone in at Vodacom Repairs Menlyn. When I got it back the screen wasn't properly placed-it was slanted and bulging over at the menu button. I took it back in and it still wasn't right. I left my phone for the day so the technician could really focus and fix and it's still not right. I started using it again and my menu button is still loose and makes a funny noise. I'm really furious now. Taking it in for the third time...this is unfair Vodacom.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;322018;357;16;2;0;1;0;0;2;15/12/19 10:25;774;5;15/12/17 23:11;15/12/17 21:31;Contract sold under false pretenses;7,71E+12;;***;I was contacted by an on line sales Lady from Vodacom. I was promised the following. I will receive a data package of 2 gig at R109 per month that would be shared between my existing sim and they would also send me an sim with a wifi router so I can share data with my other devices. This sounded to good to be true and I asked the sales lady more than once how is this possible and is she sure the data will be shared on my sim and the existing sim and she said yes. Due to the fact that the data will be shared between the 2 sim cards I agreed on the contract. Please Vodacom go and listen to the recording. Now I have also lost my airtime due to data that was not shared as they explained<br> <br> What can Vodacom do for me as a loyal customer to rectify this mistake?? I would really prefer the data on my existing sel number instead of the wifi modem sim for the data on the wifi modem was just an extra bonus for sharing with other devices. Or do you need to cancel the contract?<br> <br> Please Vodacom you have always rectified your mistakes in the past and I am sure you can fix this mistake after listening to the recording.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;809866;703758;14;2;0;1;0;0;2;15/01/30 8:59;774;NULL;15/01/29 21:49;15/01/29 20:05;Failing to exchange within 7 day.;8,40E+12;Store Assistant and Manager;***;My Husband bought me earrings from NWJ Galleria on 23 January 2015, the earrings butterfly is loose because the shaft is too thin. We went to NWJ Kollonade to exchange the earrings on the 28th of January 2015. To my knowledge this was within 7 days and the earrings should have been exchanged or refunded without any questions asked. They said they will send it to their head office and will not do anything more. I insisted they exchange them and all they said was \you can lay a complaint\"" I feel this is unacceptable!! They can say to easy these days just lay a complaint!!"""